An essential piece of kit
Written and updated each year by Judy Stenger - Welfare Rights Worker with the Neath Mind Income Project since 1997.
250+ illustrated A4 pages of user-friendly information, examples, hints, tips, tactics, sample forms etc. - aimed at people with mental health problems and those who help with benefits applications, challenging decisions etc.
NEW FOR 2007/8:
Plus Contents: Barriers to Benefit, Jobcentre Plus and the DWP, Steps to Maximum Entitlement,
The Sickness Route to Benefits (including example form/ support letters),
DLA and Incapacity Medicals, Benefits for Carers, Income Support, Pension Credit,
Working Tax Credit and Child Tax Credit, Community Care Grants,
DLA and AA (including example forms/ support letters), Options for Work, Permitted Work Rules,
Benefits in Hospital, Revisions, Supersessions and Appeals (including example submission)
FEEDBACK FROM PREVIOUS EDITIONS:
An essential piece of kit for all community mental health teams, community psychiatric nurses, approved social workers and voluntary groups as well as general benefit advisers... If you have a mental health problem and are trying to cope with the benefit system or if you are a professional who wants to give good solid advice there is no better guide that you can buy... Community Care Magazine
The book puts into words my own experiences, feelings and thoughts... service user
The DLA form took half the time and was more detailed than it would have been Social Worker
This substantial but tremendously accessible handbook could well be one of the most useful guides around ... Health and Care.com
These books have been a goldmine for my Community Support Team and Housing Support Staff
Absolutely superb - extremely impressive Director - Local Mind Association
Far exceeded our expectations both in term of content and presentation - LMA
Orders: Judy Stenger - Neath Mind, 32 Victoria Gardens, Neath SA11 3BH Tel. 01639-643905
Cheques payable to Neath Mind Association - Income Project
0800 numbers for those claiming benefits
New 0800 numbers for people claiming working age benefits is one of a number of improvements to peoples first contact with Jobcentre Plus, announced today by Employment and Welfare Reform Minister, Jim Murphy MP.
The 0800 numbers will be made available to customers across the country over several months. In the majority of cases customers will only need to make a single call to a contact centre to get their claim for benefits such as Jobseekers Allowance, Incapacity Benefit and Income Support processed. The change will affect all customers claiming benefits.
Speaking at the welfare reform conference in Edinburgh Jim Murphy said:
Many of our customers are among the poorest in society and we can do more to support them. We have to make sure that those who need help can make a claim quickly and easily and without being hit in the pocket. We have been piloting the 0800 number along with a range of other measures and Im pleased that they have improved the service for our customers now were beginning to roll them out across the country.
Getting welfare reform right is all about striking a balance between providing the opportunities for those who can to find work and ensuring the safety net is in place for those who cannot. A fast, efficient and free claims process is essential to the next phase in making that happen.
The 0800 number is part of a package of measures designed to make the system easier to use and more efficient. Other measures include:
· a single call to the contact centre for the majority of customers, with flexibility to revert to calling the customer back during busy periods;
· improved information for customers to help them access the service they need;
· fast-track procedures for people making repeat claims and for people who do not require an immediate work focused interview;
· streamlined arrangements for collecting information to support claims; and
· faster access to information and advice.
The measures have been piloted in North Lincolnshire and also the Central London district to test the new model in a demanding inner city area. Ultimately the aim is for anyone wishing to claim benefit to be able to make one call to an 0800 number to make their claim.
Textphone 020 7238 0788
Public Enquiries 020 7712 2171
Government plans to impose benefits sanctions on antisocial families have been criticised by an influential advisory group.Posted: 02 November 2006 | Full Article
Up to £8bn in means tested benefits is not being collected by those who are entitled to it according to Department for Work and Pensions figures published yesterday.Posted: 27 October 2006 | Full Article
THE BENEFITS VIEW The single room rent restriction is leading to homelessness for young claimants, writes Gary VauxPosted: 26 October 2006 | Full Article
Work and pensions secretary John Hutton has been urged to close a benefits loophole that has left 50 people with learning difficulties in imminent danger of losing their homes.Posted: 26 October 2006 | Full Article
Scares about recent EU migrants claiming benefits have proven to be false, writes Gary VauxPosted: 19 October 2006 | Full Article
Click on the above headline for more social care stories from the national newspapers today.Posted: 13 October 2006 | Full Article
The assessment for incapacity benefit will be radically reformed to take more account of mental health, learning difficulties and autistic spectrum disorder.Posted: 12 October 2006 | Full Article
Click on the above headline for more social care articles from the national newspapers today.Posted: 12 October 2006 | Full Article
In one city, the Jobcentre Plus system is causing clients much trouble and distress, writes Gary VauxPosted: 05 October 2006 | Full Article
Anabel Unity Sale reports on how the system of child benefits and tax credits can penalise families with more childrenPosted: 05 October 2006 | Full Article
There will be no new money behind government plans to boost training and employment for offenders, a senior Department for Work and Pensions official admitted last week.Posted: 28 September 2006 | Full Article
The green paper on looked-after children will propose topping up Child Trust Funds for children in care, the childrens minister and economic secretary have revealed.Posted: 22 September 2006 | Full Article
A landmark ruling has provoked questions over the high rents charged by some providers, reports Simeon BrodyPosted: 14 September 2006 | Full Article
Gary Vaux examines new maternity and paternity benefits plus flexible working rights for carersPosted: 14 September 2006 | Full Article
The decision by a local authority to make drastic cuts to the housing benefit of 19 people with learning difficulties looks to be the first knock-on effect of a social security judgment made earlier in the summer. East Riding of Yorkshire Council has decided to restrict payment of the benefit to market rent levels, while it considers the implications of the judgment made by social security commissioner Charles Turnbull in June.Posted: 08 September 2006 | Full Article